Frequently asked questions

FAQ

Do you integrate with Quickbooks?
  • Yes, we integrate with QuickBooks seamlessly. Our integration supports two-way data synchronization between Sunnybrook TMS and QuickBooks, enabling data such as invoices, payments, and account details to flow in both directions.
  • This eliminates the need for duplicate entries, as updates made in one system are automatically reflected in the other. Invoices generated in Sunnybrook TMS are transferred directly to QuickBooks, ensuring accurate and consistent record-keeping. Additionally, syncing accounts and transactions between the two systems streamlines reconciliation, reduces manual errors, and saves valuable time.
What does the Onboarding Process look like?
  • At Sunnybrook, we prioritize customer support as one of the most critical components of our service. We don’t believe in outsourcing this vital function. Every member of our support team is a U.S.-based, full-time Sunnybrook employee who knows our platform inside and out.
  • And because we see exceptional customer service as a core part of the experience, we don’t nickel-and-dime our customers for it. Support is included in our monthly subscription price—just as it should be.
How often does Sunnybrook Software roll out new enhancements?

With our team of developers, we release an average of 10+ enhancements per week, showcasing our commitment to continuous improvement and innovation.

What if Sunnybrook doesn’t have a feature that my company needs?

Our development team will collaborate with you to scope the project, including design, cost, and timeline estimates. Once the enhancement is outlined, you can decide whether to move forward with the development.

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WHAT CUSTOMERS ARE SAYING

Testimonials

"We were never able to connect our accounting system to our TMS before for invoices, pods and supporting documents to flow. Now we have a more seamless flow, saving a lot of time. It's also nice to be able to get assistance on anything that arises right away and a relationship where we can tell you what we need, and you all find a way to make it happen."

Regina M., Current Customer

"With our extreme seasonality and the need to balance both an internal fleet and external resources, finding a TMS flexible enough to handle our complex requirements while seamlessly integrating with our internal applications has been a challenge—until we found Sunnybrook. Their platform not only bridges this gap but also provides the adaptability and visibility we previously lacked. Beyond the technology, the Sunnybrook team’s willingness to collaborate and tailor solutions to our needs has been invaluable. We truly appreciate their partnership and the efficiencies we’ve gained by working together."

Lesley A., Logistics Manager | Cicero IN.

"Sunnybrook TMS has been a valuable addition to our application portfolio. The Sunnybrook management team brings extensive logistics expertise and a deep understanding of the complex demands of a modern TMS in today’s fast-paced and competitive logistics landscape. We greatly appreciate their industry insight, technical proficiency, and commitment to innovation. However, what truly sets them apart is their dedication to building strong, lasting professional and personal relationships—a refreshing and welcome approach in this industry."

Mark C., IT Business Partner | Noblesville, IN

We knew there were a lot of options out there when selecting a TMS provider, we went through more demo’s than I can remember. Through it all Sunnybrook Software continued to stand out. We found that Sunnybrook had many of the same offerings as any larger TMS provider but could move much faster with more ease as we started to map out the integration. I couldn’t have asked for a better partnership through the entire experience.

Branden C., President | Sethmar Transportation

Sunnybrook’s ease-of-use, intuitive layout and fantastic support team made switching from our previous TMS a simple decision. We’ve been impressed with the amount of constructive updates in both functionality, features and UI even in the first year of use – the Sunnybrook team is working hard to continuously improve the product. It’s been a successful partnership for Fountain City Logistics, and we look forward to continuing to grow together.

Mike T., VP of Operations | Fountain City Logistics

Sunnybrook Software is a leading provider of innovative software solutions tailored for the transportation and logistics industry.

Contact

913-210-0514

Office

8735 Rosehill Rd. Suite 160
Lenexa, KS 66215